25.21.1
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Account Manager Advancement Program

Purpose:​• Reinforce core Account Manager skills for AMs hired after January 2024, ensuring consistent performance and client engagement​Key Objectives:​• Strengthen sales conversational skills from the initial call to managing the assignment. ​• Enhance call quality through structured practice and feedback​.• Drive consistency across all AMs to support Oxford’s growth and service excellence​.

Issued on

October 9, 2025

Expires on

Does not expire